Privacy Policy

Last updated: 13 November 2026

Fanoos Tales (“we”) makes personalized storybooks for children. We designed our product to collect as little personal data as possible. This policy explains what we collect and why.

1. What we collect

• Waitlist: your email address, and optionally your child’s first name and preferred book language, so we can send launch news, offers and the free planner.
• Purchases (after launch): your email and order details are processed by our payment provider (merchant of record), which handles payment, invoicing and tax. We never see or store your card details.
• Website analytics: anonymous, cookie-free visit statistics (for example page views and country), with no personal profiles.

2. What we never collect

• We never ask for or store photos of children.
• Children do not create accounts. Only a parent or adult uses the site.
• The character you design and the names you type into the book builder are processed in your browser to generate the preview. They are not sent to our servers during the free preview.

3. How we use your data

Only to send what you asked for (launch news, the planner, your book) and to improve our product. We do not sell, rent or share your data with advertisers.

4. Service providers

We use trusted providers to run the service: an email platform (for the waitlist and newsletters), a payment provider acting as merchant of record (after launch), and our hosting provider. They process data only on our behalf.

5. Your rights

You can unsubscribe from any email with one click, and you can ask us to access, correct or delete your data at any time by writing to hello@fanoostales.com. If you are in the EU/UK you have rights under the GDPR, including the right to complain to your data protection authority.

6. Children

Our site is intended for parents and adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal data, contact us and we will delete it.

7. Retention

We keep waitlist emails until you unsubscribe or the waitlist ends. Order records are kept as required by tax law.

8. Contact

hello@fanoostales.com